Terms of service

Welcome to PurrDock. These Terms of Service govern your access to and use of purrdock.space, including purchases made through our online store.

By accessing our website, using our services, or placing an order, you agree to these Terms of Service and any additional policies referenced on our website.

1. Online Store Terms

By using this website, you represent that you have the legal capacity to enter into transactions under the laws applicable to you or that you are using the website under the supervision and authorization of a parent or legal guardian where required.

You may not use our products, website, or services for unlawful purposes.

2. Products and Services

PurrDock specializes in phone holders, desktop phone stands, and related accessories.

We make reasonable efforts to display product descriptions, photographs, colors, dimensions, and other information accurately. However, colors and appearance may vary depending on screen settings, lighting, manufacturing variations, or other factors.

We reserve the right to modify or discontinue products where permitted by applicable law.

3. Pricing

Product prices displayed on our website are subject to change without notice, except that price changes will not ordinarily affect orders already accepted.

Any applicable taxes, duties, or other charges will be handled or displayed as required during the purchasing process or under applicable law.

Promotions, discount codes, and special offers may be subject to separate conditions and expiration dates.

4. Orders

Submitting an order does not necessarily guarantee acceptance.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:

Suspected fraud;
Incorrect pricing or product information;
Product availability issues;
Payment authorization problems; or
Violations of these Terms.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

5. Accuracy of Customer Information

Customers are responsible for providing accurate and complete information during checkout, including their name, email address, billing details, and delivery address.

PurrDock is not responsible for delays or delivery problems resulting from incorrect or incomplete information supplied by the customer, except where otherwise required by law.

6. Shipping and Delivery

PurrDock currently offers free worldwide shipping.

Our estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including carrier disruptions, customs procedures, severe weather, holidays, or other logistical events.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery under our Return & Refund Policy.

Please review that policy before initiating a return.

8. Intellectual Property

Unless otherwise stated, website content owned by PurrDock—including branding, written content, graphics, design elements, and original materials—is protected by applicable intellectual property laws.

You may not reproduce, distribute, commercially exploit, or modify protected PurrDock content without appropriate authorization.

9. Third-Party Services

Our website may use third-party services for functions such as payments, website hosting, analytics, and order fulfillment.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

10. Prohibited Uses

You may not use our website to:

Engage in unlawful or fraudulent activity;
Transmit malicious software or harmful code;
Attempt unauthorized access to our systems;
Interfere with website security;
Infringe intellectual property rights;
Submit intentionally false information; or
Abuse our ordering, promotional, return, or refund systems.

11. Disclaimer

To the fullest extent permitted by applicable law, our website and services are provided subject to the warranties and protections expressly stated by us and those that cannot legally be excluded.

Nothing in these Terms is intended to exclude or restrict mandatory consumer rights.

12. Limitation of Liability

To the maximum extent permitted by applicable law, PurrDock will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may legally be limited.

This provision does not exclude liability that cannot legally be excluded or limited.