Contact information
Contact Information
Last Updated: August 11, 2026
PurrDock is committed to providing accessible customer support and clear communication regarding purchases made through our online store.
For questions concerning products, orders, payments, shipping, returns, refunds, or our store policies, customers may contact us using the information below.
Store Information
Store Name: PurrDock
Website: purrdock.space
Email: support@purrdock.space
Phone: 7189499309
Founded: 2022
Mailing Address
PurrDock
5454 Maple Ave
Bowling Green, KY 42101
United States
Customer Service
For order-related inquiries, we recommend contacting us by email at support@purrdock.space.
To help us review your request efficiently, please include:
- Your full name;
- Order number, if applicable;
- Email address associated with the order;
- A brief description of your question or concern; and
- Relevant photographs where the inquiry concerns a damaged, defective, or incorrect product.
Returns and Refunds
Customers requesting a return or refund should contact us before returning an item.
Eligible purchases are covered by our 30-day return and refund policy, subject to the conditions described in our Return & Refund Policy.
Shipping
PurrDock provides free worldwide shipping, with an estimated delivery timeframe of 7–10 days.
For questions regarding an existing shipment, please include your order number when contacting customer support.
We appreciate your business and look forward to assisting you.